Operational Health & Friction Overview
Real-time telemetry from your internal web apps, ERP, and CRM portals.
Operational Health
68/ 100 (Friction Alert)
3 workflows exceeding SLA target
Reported Server Uptime
99.9%Normal Ping
Misleading: servers idle while users lag
Monthly Hidden Loss
$14,800+18% vs last mo
311 wasted staff payroll hours
Telemetry Volume
1,420,800/ 2.5M
56% UsedRenews in 11 days
Critical Internal Workflow Latency & Rage Clicks
Live telemetry ingested from ERP and portal endpoints via the client JavaScript plugin.
| Workflow / Module | Department | Actual Duration | SLA Target | Rage Clicks | Est. Loss / Mo | Friction Status |
|---|---|---|---|---|---|---|
| PO Approval & Signoff | Finance & Invoicing | 4.8s | 2.0s | 142 | $4,200 | High Friction |
| Vendor Contract Review | Procurement & Legal | 6.4s | 3.0s | 89 | $3,150 | Moderate Delay |
| Dispatch Manifest Generation | Warehouse & Dispatch | 1.4s | 2.5s | 6 | $120 | Optimal |
| Customer Refund Verification | Customer Support & CRM | 5.1s | 2.0s | 74 | $2,850 | Moderate Delay |
